Frequently Asked Questions

You call our office during normal business hours and request a refill. All calls regarding refills are transferred to a prescription refill voicemail. If you are approved for a refill, it will be sent to your pharmacy that we have on file. In the event that your refill is not approved, we will contact you to schedule an appointment. Refill requests will be processed within 48 hours. We ask that you plan accordingly.

Due to the large volume of forms that we are required to complete, our office reserves the right to charge up to $25.00 per page for the completion of forms. Dictated letters are dealt with on a case-by-case basis

Yes, we are happy to see self-pay patients. Please contact one of our offices for more information.

No a referral from you Primary Care Physician is not required for services.

Yes, all three locations are accepting new patients.

We do require a parent or legal guardian to accompany the patient for anyone under the age of 18. For 18 and older, the patient is able to come by themselves.

Copays are due at the time of service. Copay payments can be made through our website at www.socialcareservices.net or by calling the office at 904-294-5329. If you have any questions about copays, please contact your insurance.